Xfinity Router Blinking Orange No Internet – Quick Fix
Is your Xfinity Router flashing orange and you’re having trouble connecting to the internet? This tutorial will show you how to resolve the router’s “blinking orange” problem.
I am using the Xfinity Internet for more than 3 years now. I am an active member of their cable service as well.
Last week while I was surfing the internet I suddenly realized that the internet is not working anymore and I am getting no internet signal on all of my devices.
When I reached for my Xfinity router, I noticed that the orange light on the router was blinking. I performed an internet search and then contacted Xfinity customer service to learn more about the problem.
I found the solution after a lot of research, and in this article, I’ll go over the causes and solutions you can use to fix this problem on your router as well.
The router’s lights show the current state of the device and the network. However, it is good to know what the color and behavior (solid or blinking) represent.
What Does An Xfinity Modem’s Orange Flashing Light Mean?
You might be wondering what the blinking lights in different colors signify on your router. Usually, it indicates the certain state your router is currently in.
The Blinking Orange light signifies that it is trying to connect with the Xfinity server but is not able to connect.
Because of a firmware upgrade, you may have trouble connecting to the internet. Service interruption, router/modem failure, or splitter failure can cause the orange blinking light. I’ll go over each one and suggest solutions.
A firmware upgrade is one reason for the Xfinity router’s orange blinking light. In this case, do not turn off the router. Wait for the firmware upgrade to complete.
How To Fix Xfinity Router Blinking Orange No Internet
Let us discuss in detail what are the various causes of which the router starts flashing the orange color and the applicable fixes you can apply to get rid of flashing orange and get a solid blue light.
Wait For Firmware Update to Complete
As mentioned previously, a blinking orange light indicates that a firmware update is in progress, and thus you must wait until the firmware update is complete, which may take a few minutes but not more than an hour.
These updates are pushed by Xfinity to resolve the software failures and internal failures the router might be causing in certain circumstances. Or these update signifies providing new features to your router.
If your router remains in the same state after waiting for at least an hour, there is another issue with it.
Restart Router
Once the firmware update is completed and your router is not yet able to connect to the internet then it usually tells you that you need to reboot the router in order to get the internet over the new firmware.
To remedy this situation, unplug the router’s wires from its power source and reconnect them within a few seconds. Wait for the system to finish initializing before proceeding further.
Then you’ll have to wait and see if the current situation continues. If this is the case, look into other options.
If your router is still not able to connect to the internet then there might be a different issue.
Internet Outage In Your Area For Xfinity
Orange light blinking can be caused by service outages that affect signal strength. To check for service outages, use the Xfinity App on your smartphone.
A service outage should resolve the orange light issue. All you can do at this point is wait or contact your Internet Service Provider to get more information about the issue.
You can install the Xfi or Xfinity App from the Google play store or App Store. These apps are available there and if you are using the Xfinity internet then you should keep these applications installed on your phone to do the troubleshooting.
Use Ethernet Cable To Connect To Internet
Sometimes your WiFi network can also get stuck because of the firmware update and the router using the channel to connect to the internet on your device is not working anymore.
Hence to check if it is only WiFi issues you may use the Ethernet cable that comes with the Xfinity Starter Kit. It is necessary to unplug the power cable and disconnect all of the cables from the router in order to resolve this problem.
Connect one end of the ethernet cable to your router, and the other end to the modem at this point to complete the installation process.
If you are able to connect to the internet with an Ethernet cable then you can change the WiFi Channel and then restart the router by disconnecting the Ethernet cable and you should be able to connect to the internet now.
Damaged or Malfunctioned Router
You may have a problem with your router if the Orange Light is still there. CAT6 and Wi-Fi 6 aren’t compatible with some older routers because they use different technologies.
In this case, it is best to buy a new one and you can check our guide to get the best router for large homes. If the router you received from the manufacturer has a problem, you should contact the manufacturer as soon as you notice it and request a new one.
To avoid this, buy routers directly from the manufacturer. Renting the Xfinity xFi gateway from Xfinity has the advantage of automatic firmware updates.
Check For Loose or Broken Cables or Damaged Splitters
Even though it doesn’t happen very often, it is possible to unintentionally disconnect a cable while changing out equipment, cleaning around the router, or moving it to a better location to improve the wireless signal. Xfinity routers can blink orange as a result of all of this.
To rectify the issue, make sure that all of the cables are securely connected to their corresponding ports. The cable should be checked at both ends. Keep an eye out for incorrect port connections as well.
In order to transfer signals, you need a splitter. It can be used to connect your phone, modem, and TV to your internet cable.
This orange light may indicate a problem with your router’s splitter. Forcing an unreliable connection to the internet.
To resolve this issue remove the splitter wire from the router clean it properly and then plug it back into the router. This should fix the Xfinity router blinking orange problem.
And if the cable is damaged then you should replace the cables with new cables and then connect the router with the new cables.
Contact Customer Support
If you can’t fix the Xfinity router’s blinking orange problem, contact Xfinity support. They can fix it remotely or send a tech to your house.
Online support is available for Xfinity products. You can chat online or call an agent. You can also find articles of support. 24-hour online chat support.
Wrap Up
I hope you were able to fix the issue of the Xfinity router blinking orange with no internet using the above methods discussed.
If you were not able to fix the issue using all the listed methods above then you should contact Xfinity customer support immediately.
Let me know in the comment section if you were able to fix these issues or not, If not I will be happy to help you as soon as possible.
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