How To Fix Verizon Router Red Globe Issue? 7 Quick Fixes

If the Verizon router’s globe is red, it’s having network problems. However, its phase (whether it’s solid red, blinking fast, or blinking slowly) is key to determining the root of the problem. The Verizon warning light’s various states are described below.

The blinking red light on your Verizon router can be easily fixed by rebooting the device. It’s best to wait two or three minutes after unplugging the cables before turning the router back on.

Still broken? Don’t panic. First, the root cause of the problem will be revealed, then we’ll discuss potential solutions. Okay, so let’s get moving!

Why Does FiOS Router Show a Red Globe?

  • Maintenance or interruption of service in your area
  • Disconnected cables
  • Router with a serious flaw
  • Misconfiguration of the router
  • Antiquated software
  • The Router is too Hot

This problem is prevalent in routers that are several generations old. If you’re renting from an ISP, suggest upgrading to the Latest Verizon Router. I still recommend getting your own router and fixing the other problems.

How To Fix The Verizon Router Red Globe & No Internet?

How To Fix The Verizon Router Red Globe & No Internet?

Now that you know why the Verizon router is blinking red and how to fix it, you can move on. Here are some tried-and-true approaches:

1. Restart Your Router

Restarting can often solve many problems you weren’t even aware of. If you are unable to connect to the internet, restarting your device should fix the problem.

It’s a good idea to reboot your router occasionally, as doing so can sometimes solve the issue immediately. The Verizon router supports both manual and app-based restarts.

How to Force a Router Restart Manually:

  • Turn off the router by pulling the plug.
  • Please hold on for a moment.
  • Reconnect the power source.
  • Please be patient while the router fully boots up.
  • About two minutes is enough time for this.
  • Your router has been restarted successfully.

How to Reboot Your Router With the My Verizon App:

  • You can get the My Verizon app from the App Store or Google Play.
  • To access your Verizon account, launch the app and sign in.
  • To access the menu, press the “Menu” button located in the upper left corner.
  • Choose “Devices” from the drop-down list.
  • Find the router you need to reset and press the button next to it.
  • To restart, choose that option from the menu.
  • To re-join the network, wait for the router to finish rebooting.

2. Check Cable Connections & Wall Outlet

The red light on a Verizon quantum router is usually caused by a cable that has become loose or broken.

There is no internet access because data cannot pass from the modem to the router. The problem can be fixed by inspecting all the wire and cable connections for signs of physical damage.

The router’s functionality can be impaired by something as simple as a faulty power cable or power outlet. If the cable is damaged, it must be replaced immediately.

Checking the Wall Outlet and Cable Connections:

  • It’s time to unplug the cables and reconnect them.
  • Verify that everything is securely fastened.
  • Check for twisted or broken wires.
  • Swap out the ethernet cable and see if that fixes the problem.
  • You could also test the router by plugging it into a different power outlet.
  • Switch which LAN port the Ethernet cable is plugged into.

3. Check for Local Outages in Your Area For Verizon

If your Verizon router’s status globe is solid red, it’s likely due to an outage or other problem with your internet service. If your Verizon internet suddenly begins to move at a snail’s pace, it could be because it has lost contact with the FiOS network.

There may be an outage in your area or your Internet service provider may be performing maintenance, both of which could cause this.

Calling your Internet service provider to see if there is an outage in your area is a good way to verify this. Your best bet if they made a mistake is to give them time to correct it.

Ways to Identify Power Outages in Your Neighborhood:

  • Make an outage request by calling your Internet service provider.
  • Visit their site to see if there are any new developments.
  • Use their email address to contact them.
  • If there is a local ISP office, simply walk in.

4. Verify That It Is Not Overheating

When internet hardware gets too hot, it can cause the Verizon router’s WiFi icon to flash red. It’s possible for your router to overheat if you keep it in a confined space or cover it with a cloth.

The most effective solution is to power down the router for a few minutes so that it can cool down. Then, power it on and wait for it to fully boot.

Preventing Overheating: Hints and Suggestions

  • Do not add as many devices as possible to a network, as this will increase the router’s workload.
  • Make sure there’s enough airflow around the router.
  • An elevated location is preferable for a WiFi router.
  • Nothing should be placed on the router’s top.
  • If dust has accumulated on the router, wipe it down.

5. Update Your Router Firmware

Another possible cause of the red LED globe is out-of-date software. Since software incompatibilities or bugs could be at the root of the issue, updating the router’s firmware is often the best solution.

Updating the firmware is not a surefire way to resolve the red light issue on Verizon’s internet gateway. But there’s no harm in making an effort. If you want to avoid problems in the future, however, it’s best to keep your router’s firmware up to date.

How to Perform a Router Firmware Upgrade:

  • Launch any web browser on your online gadget.
  • To begin, please visit the Admin Web GUI.
  • Enter your credentials and log in.
  • Navigate to the Settings menu.
  • Locate the option to “Check for Software Update” and select it.
  • If there is an update available, download and apply it.
  • Stop manually rebooting the router.
  • It will take some time to finish this procedure.

During this step, neither power the router down nor disconnect it from its source of electrical current.

6. Reset Optical Network Terminal

Connecting your ISP’s fibre optic cable to your router requires a device called an Optical Network Terminal (ONT).

In the event that your Verizon router’s status indicator turns red, resetting the ONT may solve the problem.

If your router is having problems communicating with your gateway, this tool can help you get back online.

ONT Reset Procedures:

  • Locate the ONT and the AC power plug that supplies it.
  • Taking out the ONT’s batteries is the next step.
  • Please hold on for a moment.
  • Replace the batteries in their housing.
  • Connect it once again to an AC power outlet.

7. Reset Your Router

If the lights on your Verizon router continue to flash red after attempting the aforementioned steps, a factory reset may be in order.

A red status light may indicate a software problem that cannot be remedied by simply turning the device off and back on again.

The red planet may have been brought on by a recent shift in orbital configurations. In this case, resetting the Verizon router to factory settings is the only option.

Keep in mind that doing so will force you to reconfigure your router after losing any saved settings, WiFi names, or passwords.

How to Perform a Hard Reset on a Router:

  • Look for a “Reset” button on the router’s bottom or back.
  • Paperclip the button and press and hold for about 15 seconds.
  • Relax and wait for the router to restart on its own.
  • A few minutes are needed for this.
  • While the router is resetting, do not power it off.

How to Factory Reset a Router Via Web Browser:

  • Launch any web browser on your online gadget.
  • Access your Verizon account by signing in.
  • Get into the More advanced options menu.
  • Select “Save & Restore” under “Utilities” now.
  • Locate the Restore configuration option and choose it.

8. Contact Your Verizon Support

If the red light on your Verizon FiOS router doesn’t go away after a factory reset, you may have a hardware problem or another issue.

And to deal with this, expert assistance is required. If you need assistance, contact Verizon’s customer service department. Visit their site or give them a call at 1-800-837-4966 if you have any questions.

They will either send a technician to your house or walk you through the process of fixing the problem yourself. If the router still has time left on its warranty, you can request a replacement.

Frequently Asked Questions

How come the globe icon on my Verizon router is coloured red?

When the globe on a FiOS router turns red, it means the network is down. It may also be an indication that the gateway is malfunctioning or has overheated.

There could be a number of reasons for this, such as incorrect settings on the router, a cable that isn’t securely connected, or an issue with the Internet service provider.

What should I do if my red globe keeps flashing at home?

If your Verizon router is blinking red, check the cable connections and restart the device. To report an outage, contact your Internet service provider.

If you think your router has overheated, try turning it off and leaving it for 5 minutes. Finally, trying a reset could solve the problem.

What do the lights on my Verizon router indicate?

The best status light requires familiarity with all of the Verizon router’s lights. A solid white light is what you should see on most routers, though this can vary by model.

The Verizon router has stopped working; what should I do?

If you have been experiencing slow Internet speeds and frequent disconnections, it may be time to replace your Verizon router.

A malfunctioning router may exhibit abnormal behavior’s in terms of its lights. Another sign that your router is dying and replacing it is necessary is if it constantly overheats.

Wrap Up

The red globe on your FiOS should no longer be a problem after reading this article. Most problems can be resolved by performing a factory reset, but if that doesn’t work, you can always contact support for assistance.

Further Read:

  1. Verizon Router Yellow Light: 10 Quick Fixes
  2. Xfinity Modem/Router Blinking Blue – Causes And Fixes
  3. Quick Fix: Verizon Router Blinking Blue
  4. Quick Fix: Verizon Router Blinking White