Quick Fix Xfinity Wi-Fi Not Showing Up

The expansion of IoT devices has made universal Wi-Fi connectivity a necessity in the home. The internet can be used to control anything from a security camera to a doorbell to a fire alarm.

As a result, I recently had an Xfinity Voice Modem installed to meet the ever-increasing demand for high-bandwidth Wi-Fi in my home.

I was able to get all of my smart devices online in under 10 minutes. My computer, however, was very difficult to work with. The Wi-Fi network was invisible when selecting a network to connect to. My new router and computer both required restarts but to no avail.

To avoid waiting for a customer service rep to come to check the problem, I decided to look into it on my own.

The frequency with which this occurs surprised me, and I soon learned that there are numerous causes when a Wi-Fi network is not listed as an available connection. In any case, you’re in luck because there are a few solutions that will help you fix this issue.

There could be a problem with your router’s range, with your Wi-Fi settings, or with your device’s ability to use 5GHz if Xfinity WiFi is not showing up. Forcing a connection to the Wi-Fi SSID may work, or you can try adjusting your network’s settings.

Force Join the Wi-Fi SSID On Your Router

Try forcing the device to connect to the router if, after turning on the router and the Wi-Fi feature on your device, you still do not see any internet connection.

To force join the Wi-Fi SSID, follow these steps:

  • Navigate to the Settings menu in your Windows device’s menu bar.
  • To access the internet and networks, choose that option.
  • Navigate to “Sharing and Networking.”
  • Select the wireless network you want to manage.
  • Right-clicking on the Wi-Fi network icon will take you to its settings if the one you want is available.
  • If the network isn’t broadcasting its SSID, select the option to connect anyway. It’s likely that the Wi-Fi tab will be where you see the connection.

Manually adding the network to the list of available Wi-Fi networks is an option if this doesn’t work:

  • Navigate to the Settings menu in your Windows device’s menu bar.
  • To access the internet and networks, choose that option.
  • Navigate to “Sharing and Networking.”
  • Select the wireless network you want to manage.
  • Put in addition by clicking the plus sign.
  • To manually link to a wireless network, choose that option.
  • Connect via Wi-Fi and store your details.

Misconfigured Wi-Fi configuration

When switching to a new network or upgrading your router, it’s not uncommon for Wi-Fi compatibility issues to arise.

This will cause your Wi-Fi to malfunction on a subset of your gadgets. Verify that these options are enabled to make sure your Wi-Fi setup is error-free.

Security Mode

Xfinity recommends that WPA2 or WPA security be used for Wi-Fi networks. While these are the most popular, most Wi-Fi networks are compatible with a wider variety of security protocols.

Network Mode

It is recommended that you configure your network to make use of a Wi-Fi security key that contains both numeric values and letters.

Security Key

It is highly recommended that you configure your wireless network to make use of a Wi-Fi security key that contains both numeric and alphabetic values.

Get a little bit nearer the router

There is a wide variety of ranges available in routers. For instance, the area that can be covered by some of them is designed to be no more than 1000 square feet, while others can cover as much as 2000 square feet.

If some of the devices in your home are unable to detect your Wi-Fi network while others are able to connect to it, it is possible that the first group of devices is simply out of range.

This is a fairly typical layout for homes and buildings with two stories that are spread out over larger areas. However, if you follow these suggestions, dealing with it won’t be difficult at all.

  • Position your router in the middle of the room.
  • Install the router on a surface that is slightly raised, or secure it to the wall.
  • Make sure there aren’t too many things standing in the way of the connection between the router and the device you’re trying to use.
  • Make use of a single identifier and password for your Wi-Fi network at home.

Possible lack of 5GHz support in your Device

If you have subscribed to 5GHz Internet service but are not receiving any data, it is possible that the device in question is not 5GHz-capable.

Despite the widespread availability of 5GHz of internet, not all devices can take advantage of its higher bandwidth.

Follow these steps to see if your computer can receive 5GHz internet signals:

  • Simply pressing the Windows key plus the letter R will bring up the Run window.
  • Just hit the “cmd” key and hit enter.
  • Type “netsh wlan show drivers” into the command prompt.
  • The various radio formats that can be used will be shown.

The text should read as follows: “11A 802.11G 802.11n – the personal computer supports 2.4GHz as well as 5GHz internet bandwidth.”

If, on the other hand, it says “11g 802.11n – the PC supports 2.4GHz internet bandwidth,” this indicates that your device does not support a connection operating at 5GHz. Consequently, you will need to either upgrade your personal computer or the internet connection that you use.

In the case of a PC, try updating the drivers for your wireless card

Updating the wireless card drivers is a good first step if you suspect a problem with your computer. Simply removing any previously installed drivers and restarting your computer will trigger the automatic installation of the most recent driver.

Keep a backup set of drivers handy before proceeding with the uninstallation. See the PC maker’s webpage for instructions.

You can get the most up-to-date version of your network card’s driver from that site. Download the drivers onto a hard drive and use that on a different computer if you can’t get online.

  • Now that you have the copy, proceed as follows:
  • Simply type “Device Manager” into the taskbar’s search field and select the result.
  • To locate the network adapter for your gadget, expand the Network adapters.
  • You can uninstall the drivers by right-clicking them.
  • You should restart your computer.

If the problem with the connection was caused by a problem with the drivers or the most recent update, this should fix it.

If that doesn’t work, resetting the network is another option. Here’s what you need to do:

  • Select preferences.
  • Choose “Internet & Network.”
  • For a network reset, select “Status” from the menu.
  • Click “Reset Now” and then “Yes” to confirm.
  • To restart your computer, please wait.

Make contact with Xfinity.

xFi Customer Service
xFi Customer Service

If you have tried the aforementioned solutions and the problem still persists, you should contact Xfinity customer support. Follow this link to start a live chat with them right now!

Wrap-Up on Xfinity Wi-Fi Not Showing Up

The router’s range will be impeded if it must operate through multiple walls or floors, or if there are many metallic objects or fluorescent lights in the immediate vicinity.

If you’re still having problems after trying the solutions in this article, open the xFi app on your mobile device, navigate to the Connect tab, select the offending device, and then tap Troubleshoot. All router problems should now be resolved.

Sometimes, even after you’ve gotten Wi-Fi to appear, it will keep dropping out, or you’ll be connected but unable to go online.

Further Read:

  1. How To Fix xFi Modem Router Blinking Green Issue
  2. How To Fix Xfinity Cable Box Blinking White Light
  3. How To Fix Xfinity Box Is Stuck On PST
  4. How To Fix Xfinity 5GHz Not Showing Up
  5. Does Verizon Throttle Data Usage?

Frequently Asked Questions

How do I unhide my Xfinity Wi-Fi?

To make your Xfinity Internet network accessible to the public, you need only login with your Xfinity username and password and remove the password protection.

What color should my Xfinity modem light be?

A white light, either constant or blinking, ought to be present on your apparatus.

How do I bypass the Xfinity Wi-Fi block?

To access the advanced settings for your network, open the Network Properties, then click the Configure button. Choose the network address, and then enter any random number in the “Value” field. The barrier should now be removed.