Subscribers to Disney Plus have access to all of the company’s Show Honor programs, which are available via video-on-demand. Whether you’re a teenager or an elderly person, this product may suit your needs in today’s environment. However, when this application fails to work, it is an upsetting experience.
There are a few things you may attempt to get Disney Plus working on Samsung TV, such as deleting the app’s cache and resetting the smart hub. Uninstall the app, then reinstall or close it, and restart your Internet connection at home. You can also try power cycling your Samsung TV.
The Disney Plus app has something for everyone, no matter what their age or inclination may be. This streaming service is frequently used by a big number of Samsung TV users because of its huge range of content.
In this article, we’ll go through all of the options you can take to troubleshoot the Disney Plus issue on your Samsung TV.
How To Fix Disney Plus Not Working On Samsung TV
To resolve any issue with the Disney Plus application on your television, you must first understand the various troubleshooting methods that you can use one at a time to ensure that each one detects and resolves the issue.
Reset Smart Hub: Black Or Blue Screen Problem on Samsung TV
When you open an app, your Samsung will switch from actual TV mode to app mode. During this time, the screen may briefly turn blue or black, but this should only last a few seconds. The Disney Plus app on Samsung TV always shows a black and blue screen then you need to reset the Smart Hub of your TV to get it fixed.
To fix a Disney Plus black or blue screen on our Samsung TV, simply reset the Smart Hub. Steps must be taken to accomplish this.
On your remote, press “Home”; pick “Settings”; then select “Support”; after that, select “Self Diagnosis”; after that, select “Reset Smart Hub”. You may be required to log in again as a reset has been performed.
Re-Install The App: If Disney Plus is Not Opening
If the app is properly installed on your TV then you may not face any problem while accessing it. If the installation is successful, but you are unable to open the application, this is a sign that something went wrong. So you’re stuck with the application’s ability to access its material. Disney Plus app icon won’t open when you click it. So keep reading to find out how to fix this problem.
Let’s say your Samsung TV won’t let you access the Disney Plus app. So, delete and reinstall this Disney plus app to see if it helps. You’ll need to take a few steps to accomplish this. Select ‘Apps’ > ‘Settings’ > ‘Disney Plus’ > ‘Delete’ by pressing the ‘Home’ button on your remote. Reinstall the app through ‘Apps’ after it has been uninstalled.
Update The Disney Plus App
Another issue is that you are using an older version of the Disney Plus application, which may no longer be supported, and it may throw certain errors or, in the end, it may not work even if you are able to open the application successfully on your TV.
As a result, you must ensure that you are using the most recent version of the Disney Plus app. To update the application, go to the smart hub and then select the feature’s application. There, you’ll see a list of the applications installed on your TV, as well as which ones needed to be updated.
On the apps that needed updates, you’ll see a white arrow in a blue circle. Check to see if Disney Plus has been updated, and if not, please do so.
I hope you were able to fix the issue or problem related to the Disney Plus application on your Samsung TV. I have listed down three main methods that actually can solve this problem and you can try all three to troubleshoot your issue and fix it.
In last also make sure that the latest Disney Plus app is supported on your current Samsung TV. It might be possible if you are using a very old version of Samsung TV that might not support the current or latest Disney Plus application.
Alternatively, you can use the Roku TV stick, or Firestick if in case your TV is not supporting the latest applications.
Let me know in the comment section if you were able to fix your issue or not using the above methods.